How to Create a New Template

The new template creation process has been redesigned to make it easier for everyone to manage their content and visualize the look and feel of the template. Follow these steps to create a new template:

Step 1: Start a New Template

Click on New Template to begin.

Step 2: Enter Template Details

• Provide the name of the template.

• Select the language of the template.

• Choose the category: Marketing or Utility.

Click Next Step.

Step 3: Design the Template

In this step, you will design the template by adding content and CTAs (Call to Actions).

Header Section

• Add text or a media file (image, document, or video).

Body Section

Provide the main content of the template. If your template includes variables (e.g., hi1), provide sample content for these variables.

Footer Section

You can add a footer section and buttons.

Buttons

• Add quick replies or call to actions.

• Shuffle the arrangement of quick replies and call to actions by clicking on the icon.

• To add a button, click on Add Button, choose the type of button, provide a label, and configure the details.

• You can add multiple buttons and shuffle their order within a section.

Step 4: Preview and Create

To visualize the look and feel of the template, click on the Play button to see how all the options will appear to the user.

Once you have configured everything, click on Create Template to finalize your new template.